A short social video about Mrs. Kyoseva and how she feels about being on home office duty during the Covid-19 pandemic. As a sector chief for the emergency number 112 in Bulgaria she handles management and training of 112 operators and dispatchers. With the onset of Covid in March 2020, the agency has been shifting its management and administration staff as an extra safety measure in protecting its staff. Hear how these events affect one of these people directly from their mouth. #112Bulgaria; #GCU.